Build what your business needs next.
Strengthen what’s already there.

Whether you’re figuring out your next steps, building the functions your company needs, or navigating the complexity of growth, Riselight helps you make informed decisions and turn priorities into progress.

From figuring out what needs to happen to making it happen.

Sometimes the path forward is clear, but the time, capacity, or expertise to execute isn’t there. Other times, the results aren’t what they expected, and it’s not clear why.

Riselight brings experience across the business to help founders understand what’s driving their results, determine what needs attention, and move priorities forward. Whether that means strengthening customer relationships, building a function, improving how teams work together, or taking ownership of an initiative, we bring both the perspective to guide decisions and the ability to execute.

Different stages. Different needs.

As businesses evolve, the founder’s vision, the team’s capacity, and the demands of the organization don’t always align. Sometimes that means building something new, strengthening what’s already there, or understanding why results aren’t meeting expectations.

Building What’s Next

Figuring out where to focus or turning plans into action. Building the foundations, functions, and capacity your business needs.

• Creating functions and systems for the first time.
• Building capacity to support a growing customer base.
• Adding people or leadership and establishing the right structure.

Navigating Growth

Adapting how your business operates as demands become more complex. Strengthening the people, processes, and structure needed to keep pace.

• Decisions keep coming back to you despite delegating ownership.
• Everyone is working hard, but execution still feels slow.
• Work keeps falling through the cracks.

When Results Don’t Match Expectations

Looking beneath the surface to understand what’s producing the results you’re seeing. Identifying what needs to change and taking action to improve them.

• Losing customers without understanding why.
• Employees are frustrated or leaving.
• Solving the same problems repeatedly without lasting improvement.

How we can work together.

Sometimes you need someone to think alongside you. Sometimes you need an extra set of experienced hands. And sometimes you need someone to step in and take ownership. Riselight works with founders in different capacities, depending on the business, its priorities, and the level of involvement required.

Advise

Experienced perspective, decision support, and accountability to help you navigate priorities and make progress.

Embed

Hands-on partnership to build, improve, coordinate, and execute the work that moves your business forward.

Lead

Functional or executive leadership to establish direction, take ownership, and drive results.

Not sure what kind of support you need? That’s part of what we’ll figure out together.

Riselight was founded by Erika Till

Erika brings over 15 yrs of experience across business operations, customer experience, partnerships, and people leadership.

She spent seven years helping grow a technology company from startup stage through significant growth, working across nearly every part of the business along the way.

That experience shaped how she works today: seeing the connections between people, decisions, processes, and results, and knowing when to advise, when to roll up her sleeves, and when to lead.

Case Studies

A look at how we've helped businesses strengthen operations, improve coordination, and address challenges across their organizations.

GROWTH

Building the Operational Foundation for Growth

Supporting a growing technology company with the systems, cross-functional coordination, and leadership structure needed to scale.

ORGANIZATIONAL CHANGE

Restoring Clarity During Organizational Disruption

Strengthening team accountability, communication, and customer relationships during a period of significant change.

CUSTOMER RETENTION

Looking Beyond Customer Churn

Uncovering organization-wide gaps affecting customer experience and building practical solutions to improve execution.

  • “We’ve often found it challenging to get prompt and thorough communication from some partners. Erika was a bridge in that gap and, more importantly, often helped us towards the results we needed. She made sure our projects remained front and center, while providing the channels needed to keep us in the loop throughout the process. Her guidance made sure we always felt heard and appreciated as a valued customer.”

    — Spencer Glenn, Corporate Operations, Pizza My Heart

  • “Whether I faced operational challenges, strategic roadblocks, or needed clarity on business decisions, Erika was always there with the right guidance and support. If you're a small business owner, entrepreneur, franchisee, or franchisor looking for someone who truly understands and supports your journey, Erika is the partner you want by your side. I’m incredibly grateful to have worked with her.

    —Ali Ghassabian, IT Operations, Pizza Guys

Let’s figure out what’s next.

Let’s talk about where your business is today and what would help it move forward.